Location
About Us
Position Summary
We’re seeking a motivated, detail-oriented, and tech-savvy Remote Part-Time Administrator to join our team. The ideal candidate will serve as the first point of contact for incoming leads, manage the scheduling calendar, coordinate with field staff, and handle follow-ups and review responses. This role is critical to ensuring smooth daily operations and converting leads into scheduled jobs.
Responsibilities:
Answer and respond to incoming lead calls in a friendly and professional manner
Sell and convert incoming leads into scheduled junk removal jobs
Maintain and update the job calendar, coordinating with both clients and on-the-road team members
Use Google Maps to respond to customer reviews and assist with route coordination
Communicate effectively with drivers and customers to ensure smooth operations
Follow up with past clients and maintain organized notes using our CRM (preferably Housecall Pro)
Perform light administrative tasks to support daily business operations
Multitask efficiently in a fast-paced, remote environment
Requirements:
Excellent spoken and written English
Friendly and professional phone voice
Strong attention to detail and organizational skills
Tech-savvy and quick to learn new software and tools
Ability to work independently and multitask
Availability during peak hours (flexible but consistent schedule required)
Reliable internet and phone connection
Preferred Qualifacations:
Prior experience using a CRM (Housecall Pro is a big plus)
Experience in customer service, administrative work, or dispatching
Familiarity with Google Maps, Google Calendar, and Gmail
What We Offer:
Flexible, part-time remote position
Training provided
Opportunity to grow with a fast-growing local business
A friendly and collaborative virtual work environment
- Wages: $18-$30 per hour based on expertise and experience
